Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we are unable to offer a full refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must be unused, in the same condition as when you received it, and in the original packaging.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers)
• Intimate or sanitary goods
• Hazardous materials
• Flammable liquids or gases
• Gift cards
• Downloadable software products
• Some health and personal care items

To Complete Your Return

Please include a receipt or proof of purchase. Do not send your purchase back to the manufacturer.

Partial Refunds

Partial refunds may be granted in the following situations:

• Books with obvious signs of use
• Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
• Items not in their original condition, damaged, or missing parts not due to our error
• Items returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a specified number of days.

Late or Missing Refunds

If you haven't received your refund, first check your bank account. Then contact your credit card company, as it may take some time for the refund to be posted. If necessary, contact your bank, as there may be a processing delay. If you have followed these steps and still haven't received your refund, please contact us at reaperresale22@yahoo.com.

Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. To request an exchange for the same item, please email us at reaperresale22@yahoo.com and send your item to: 351 Lowery Court, Groveport, Ohio 43125.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was not marked as a gift or the gift giver had the order shipped to themselves, a refund will be sent to the gift giver.

Shipping Returns

To return your product, mail it to: 351 Lowery Court, Groveport, Ohio 43125. You are responsible for return shipping costs, which are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund.

For expensive items, consider using a trackable shipping service or purchasing shipping insurance, as we do not guarantee receipt of returned items.

Need Help?

For any questions related to refunds and returns, please contact us at reaperresale22@yahoo.com or call +1 614-419-0626.